How to Choose a Business Phone System

How to Choose a Business Phone System
The success of a business like Apifonica is defined and determined by many things. For example, the transport system of a food delivery company could determine whether that company thrives or bites the dust. Whether a particular company has a vast amount of finances or investments if their system is not efficient, the business will crumble. In the same way, efficient communication within a company and with clients can also define a successful business.Efficient communication can be through face-to-face verbal exchanges, email, or phone calls. A properly working phone system is the key to efficient communication through phone calls.So how do you choose a proper phone system for your business? The first thing to do is to determine what your business needs: a new phone system, replacement of an existing phone system, or expansion of an existing phone system. You can research this from business phone solutions and other online sites. After deciding which service suits your business best, the next step is to choose a type of phone system.

Types of Business Phone Solutions to Choose From

Virtual Phone System

Best for sole proprietorships or businesses with remote workers, this system connects the main business number to phone numbers of remote workers or home phones. It includes features such as call forwarding, voicemail, call screening, automated receptionists, online faxing, and a toll-free number.

VoIP Phone System

A VoIP phone system uses internet connection instead of the conventional landline copper wires. It has automated attendants, computer integration which turns computers into softphones, and call queues. The VoIP system allows workers to access the business phone system from their mobile phones. This system is perfect for small business that requires their remote workers to access the business’ phone system or a cheap sophisticated phone system.

Traditional Landline System

This system is phasing out slowly, but some business still uses it. It is an efficient phone system if your business is a large corporation or if you lack a high-speed internet connection. It is a traditional phone system supported by regional or local phone companies through an analog system using copper wiring.

On-Premises VoIP System

With this system, all the equipment used to run the phone system is kept inside your business building. This means you will have to purchase the equipment upfront and your staff will be responsible for upgrades, repairs, and maintenance. A small monthly fee is paid for the PRI circuit and SIP trunking.On-premise phone systems are great for businesses that are not comfortable with using cloud hosting or want full control of their phone system.

Cloud-Based VoIP System

If your business is in the growing phase with a limited budget, a cloud-based phone system is an excellent system to install and use. It is also great for companies with multiple branches that need their system to be under one platform.With this system, you do not need to worry about repairs and maintenance as the service provider will do that for you. You only pay a monthly fee, and you can access several new features or add new lines.


Having an efficient phone system can grow your business from a startup to an industry giant within a short period. All you need to do is research on what your business needs and which system best suits your needs. Business phone solutions can offer some incentives that will help you make an informed decision.

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